CASE STUDY · INSTAGRAM · SMALL SHOP
A 2,300-follower gift shop.
Every “Price?” answered.
Unique Laser Works makes acrylic and metal gifts: table-top pieces, car stands, wall décor. Their buyers ask one thing in the comments. yudochat sends the price, size and delivery time to their DMs automatically.
21 Sep – 2 Nov 2026 · measured by yudochat
81
buyers spotted
People asking the price, a size or how to order, flagged in the Leads list from comments and DMs.
45
price DMs sent for them
Automatic, to 43 different people, the moment they commented.
11
of those after 10 pm
Sent between 10 pm and 8 am, while the shop was closed.
6
phone numbers shared
Buyers who sent a number to place an order, caught and highlighted.
The problem
The same question, all day, in three languages.
Real comments from the shop's posts:
Each one is a buyer. Answer late and they've scrolled on. Answer by hand and the owner spends the evening typing the same price.
What the buyer gets
COMMENT
Price
PUBLIC REPLY · SECONDS LATER
Sent you a DM, @buyer! 📩
DM
Acrylic base 4×2.5 inches
Price: 120 + shipping
The shop's real automation, word for word. The buyer's name is hidden.
How they set it up
One automation per product post
Five posts, five automations. Each one answers every comment on its post, so nobody has to type a keyword.
The DM carries the whole answer
Product name, size, price, shipping and delivery time: everything a buyer asks before they order.
Leads list for the real orders
“Send 2 pieces to this address” lands at the top of Leads with a buzz on the phone, so the owner replies to orders first.
The replies fit inside the Free plan's 300 a month. Free runs four automations at once. Running all five product posts like this shop does takes Creator, at ₹199 a month.
Your buyers are
asking right now.
Set up your first price reply in about 60 seconds. Free plan, no card.
FREE TO INSTALL · NO CARD
Unique Laser Works is run by a member of the founder's family. We show it because it is a real shop with real buyers. The numbers come straight from its yudochat account. It is not a paid review.