Partner agency terms

These terms apply to every agency listed on yudochat.com/agencies. They are shown in the yudochat app and accepted there before a listing can be switched on; this page is the same text, published for reading and reference.

• Your profile is public and written by you. You are responsible for every word on it being true, and we may edit, hide or remove it at any time.
• We do not promise views, enquiries or clients. Agencies on a paid yudochat plan are shown first, marked Featured; everyone else is ordered by how complete the profile is and how actively the agency uses yudochat.
• When we introduce a business to you, use its details only to answer that request, and never charge it anything in our name.

1. What the directory is

yudochat.com/agencies lists social media agencies that use yudochat, so that businesses looking for help can find and contact them. Each listed agency also gets a profile page at yudochat.com/agencies/<name>. The directory is run by Iverton AI Pvt Ltd. Being listed is free and is not a partnership, franchise, agency, employment or reseller relationship of any kind, and it gives neither side any exclusivity.

2. Who can be listed

Only an agency account in the yudochat app can be listed, and only from the app. The agency must have connected its own Instagram professional account to yudochat through Instagram's official login; that account's handle is shown on the profile, and the profile is hidden automatically whenever that connection stops working. The person switching the listing on must be at least 18 and authorised to act for the agency, and the agency must be a real business that actually offers the services it lists. One listing per agency. We may refuse or remove a listing at our discretion, without giving a reason.

3. What the profile shows

The agency name, logo, city and website from the agency's business profile; the description, services and public contact entered on the listing screen; the connected Instagram handle; and, if the agency links its Google Business listing, its Google star rating and review count. "Verified" on a profile means only that the agency proved it controls the Instagram account shown, by connecting it through Instagram's official login. It is not a review of the agency's work, prices, licences or conduct, and nobody should read it as one.

4. What you may not put on it

Everything on the profile must be true and kept up to date. You must not: claim results, clients, awards, partnerships or certifications you do not have; claim to be a Meta, Instagram, Google or yudochat partner beyond being listed here; use another business's name, logo or trademark; post fake, bought or incentivised reviews or ratings, or ask clients for them; promise guaranteed followers, reach or sales; or post anything unlawful, hateful, sexual or misleading. These rules follow the Consumer Protection Act 2019, the CCPA guidelines on misleading advertisements and dark patterns, and the ASCI Code. We may edit or remove anything that breaks them, and may remove the whole listing.

5. How the directory is ordered

Agencies on a paid yudochat plan (Pro or an Agency plan, including a free trial of one) are shown first, and are marked Featured on their card and profile. Every other agency is ordered by how complete its profile is (logo, website, description, Google rating) and how actively it uses yudochat (clients connected, automations running, recent use of the app), with a daily rotation among agencies that score the same. We may change these factors at any time and do not guarantee any position. No other payment, favour or arrangement changes the order.

6. Profile statistics and notifications

We count visits to your profile and taps on its contact, WhatsApp, website and Instagram buttons, and show you those totals in the app. They are approximate: repeat visits from the same device on the same day are counted once, and automated traffic is filtered on a best-effort basis. We do not tell you who visited. We send notifications about your listing (reminders to finish it, weekly visit totals, and when someone taps to contact you); you can switch these off in the app's notification settings.

7. Introductions

Businesses can ask us, through yudochat.com, to introduce them to an agency. Whether, when and to which agency we pass a request is entirely our decision, and we have no obligation to send you any. When we pass you a request, the business has agreed that we may share its details with an agency for that one purpose. You may use those details only to answer that request; you must not add them to a mailing list, share or sell them, or keep them once the business asks you to delete them or the conversation has ended. You must reply to or decline an introduction within a reasonable time, and you must not charge the business any fee for the introduction or present any charge as coming from yudochat. We take no commission on any work you agree.

8. Google rating

If you link your Google Business listing, we accept it only when that listing shows the same website or phone number as your yudochat profile. The star rating and review count are fetched from Google each time your profile is opened and are shown with Google's attribution; we do not store, edit or choose them, and we are not responsible for what they say. You can unlink it in the app at any time.

9. No endorsement, no guarantee

We do not vet, supervise, recommend or guarantee any listed agency or its work, and we are not a party to anything an agency and a business agree. Prices, scope, delivery, payment, refunds and disputes are strictly between the two of you. We do not promise that your listing will be seen, will receive enquiries, or will lead to any client or income.

10. Switching off, hiding and removal

You can switch your listing off in the app at any time; it comes off yudochat.com within a few minutes, although copies already held by search engines or other sites may take longer to disappear and are outside our control. A listing is hidden automatically while the agency's Instagram connection is not working, and when the account is deleted or suspended. We may hide or remove a listing at any time, including after a complaint, for inaccurate information, or for a breach of these terms.

11. The partner badge

While your agency is listed you may show the yudochat partner badge on your own website, exactly as we provide it and linked to your profile. You must not alter it, use it in any other way, or keep showing it once your listing is off. Using the badge gives you no other right in the yudochat name or logo.

12. Changes, law and complaints

We may update these terms. A material change gets a new version number and must be accepted in the app before your listing can be switched on again. The yudochat Terms of Service (yudochat.com/terms) also apply, including their limits on our liability and their governing law, and these terms are subject to the courts having jurisdiction over the registered office of Iverton AI Pvt Ltd. Complaints about a listing, or from a listed agency, go to our Grievance Officer, Mustansir, Iverton AI Pvt Ltd, at [email protected]; we acknowledge within 48 hours and aim to resolve within 15 days.

Questions and complaints

Unlawful content goes to the Grievance Officer named above. Anything else: [email protected]. See also our Terms of service and Privacy policy.

Text fingerprint: e8ba5f074d801c9296af507bfa23efa8